吉隆坡小语种客服招聘

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2019-07-11 15:18:08

公司坐落于谷中城美佳广场(Mid Vally Megamall)附近

Job Description 职位描述

Responsible for online sales and provide support and consultation to customers based on

their requirements. 在线沟通了解客户需求, 帮助客户解决问题。

To find sales opportunities and complete sales performance. 寻找销售机会并完成销售,

完成销售业绩。

To follow up logistics procedures and assist in After-Sales Service. 跟进物流渠道信息,对

接和协助售后解决客户问题。

Responsible in managing customers’ feedback. 负责管理客户反馈。

To promote and sell company products through telephone and emails. 通过电话和电子邮

件宣传和销售公司产品。

To generate new sales and develop existing accounts. 生成新销售并开发现有帐户。

To achieve individual sales quota. 实现个人销售配额。

To establish and maintain good relationship with new and existing customer. 与新老客户建

立并保持良好关系。

Ensure timely follow up on inquiries. 确保及时跟进查询。

Enter and update customer information in the database. 输入并更新数据库中的客户信

息。

Keep records of calls and sales and note useful information. 记录通话和销售记录并记录有

用信息。

Creating and updating activity reports. 创建和更新活动报告。

To report weekly activity and progress. 报告每周活动和进度。

Assist supervisor to handle issues from time to time. 协助主管处理问题。

Perform any ad-hoc duties as assigned by the Company. 履行公司指定的任何临时职责。

Requirements 要求

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional

Degree in Business Studies/Administration/Management, Commerce, Marketing or

equivalent. 候选人必须至少拥有商业研究/行政/管理,商业,市场营销或同等学历的

学士学位/研究生文凭/专业学位。

At least 1- or 2-years experiences as Telemarketing or similar customer service or sales role

will be an added advantage. 至少 1 年或 2 年的电子商务或类似客户服务或销售角色的

经验将是一个额外的优势。

Strong desire to earn more money. 有较强的赚钱欲望。

Proven track record of successfully meeting sales quota preferably over the phone. 拥有通

过电话达成销售配额的成功记录。

Result driven and high energy level. 拥有成绩推动力及高能量精神。

Good time-management skills. 良好的时间管理技能。

Outstanding negotiation skills. 出色的谈判技巧。Patient and friendly personality. 耐心和友好的个性。

Able to work under a team. 能够在团队中工作。

Excellent customer service skills. 出色的客户服务技能。

Highly motivated and able to work under pressure in a fast-paced environment. 积极主

动,能够在快节奏的环境中承受压力。

Skilful in using Microsoft Office or office software. 熟练使用办公软件。

Fast typing skill. 打字速度较快。

Language requirements : 1. English + Mandarin / Mandarin + Malay

2. Vietnamese + Mandarin / Vietnamese + English

Require to attend training in China (all expenses will be covered by company). 需要到中国

培训(所有费用将由公司承担)。

Fresh graduates are welcomed to apply. 欢迎优秀应届毕业生申请。

Benefits 优点

Commission scheme 佣金计划

Various staff benefits 各种员工福利

Training provided 提供培训

联系方式:073183932669

WECHAT:18173117616


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评论 2个
Lisa
你好,客服接受马来籍的吗?请加我WX:vivifang806596890 评论   2019-07-15 11:45:52
june
可以的,已经加您微信了 评论   2019-07-18 09:56:00
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